This Privacy Policy governs the manner in which 30K.com, Inc. collects, uses, maintains and discloses information collected from users (each, a "User") of the 'www.30K.com' website ("Site"). This privacy policy applies to the Site and all products and services offered by 30K.com, Inc.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, connect their frequent flyer program accounts, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, and frequent flyer program information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
Disclosure of your personal information
We may disclose Users personal information in the following circumstances, and otherwise with User's consent or as permitted of required by applicable law: to our loyalty program partners in order to process and fulfill the transactions Users have submitted on 30k.com, including, but not limited to, enrollment in frequent flyer programs; to third parties as we deem necessary or appropriate to prevent, limit or otherwise prosecute fraud; and as necessary to meet legal, regulatory, insurance, audit and security requirements.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Service Providers
We use the services of various third party companies and contractors (referred to here as "service providers") in the conduct of our business. These service providers provide us with information technology services for our software applications, marketing and survey services and other essential services. These service providers may, from time to time, collect, use, store, disclose and process personal information on our behalf only as necessary to provide services to us. We take all reasonable measures and precautions to protect your personal information when it is being handled by our service providers. If you wish to obtain more information on our use of service providers and our policies and practices regarding such service providers, please contact us at 30K.com, Inc. 340 S Lemon Ave #3095 Walnut, California 91789 USA or via our support email at support@30k.com
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
30K.com, Inc. may collect and use Users personal information for the following purposes: To improve customer service (information you provide helps us respond to your customer service requests and support needs more efficiently); to personalize user experience (we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site); to improve our Site (we may use feedback you provide to improve our products and services); to run a promotion, contest, survey or other Site feature; to send Users information they agreed to receive about topics we think will be of interest to them; to send periodic emails (we may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email).
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We authenticate our website and enable SSL encryption to protect your sensitive data and transactions. No method of transmission over the Internet is 100% secure and as such we cannot guarantee absolute security for the transmission of your personal information.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as retrieving your frequent flyer account balances, sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Changes to this privacy policy
30K.com, Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.